It was directed by William R. Kowalchuk, the production of the film began in 1998 as it was originally to be entirely made in hand-drawn traditional animation and have planned to be released in 1999, but then somehow decided to, not only it was switched from hand-drawn to fully CGI, but to be pushed further to be released on August 25, 2004, in Australia and on November 23, 2004, in the United States.

King Calvin and Queen Penelope have their eggs laid and as their daughters hatch, the parents name them Crystal and Lucinda.

After saving a seal in the middle of their quest, both sisters meet the pirates: Capn' Cragg (a walrus), Bugkus Bill (a stork) and a pelican.

The film received generally mixed reviews,[2][3][4] with viewers heavily criticizing its poor CGI animation quality and weak script.

UltimateDisney wrote "the film has not succeeded in challenging, engaging, or even entertaining but it is colorful and somewhat lively" and that "the makers of In Search of Santa hope that the appeal of computer animation, Christmas, and the Duff sisters will encourage people to check their movie out.