If the review found that financial injury occurred because of errors or other problems during their home foreclosure process, the homeowners could receive compensation or other remedy.
Fourteen mortgage servicers and their affiliates were instructed to identifying customers who were part of a foreclosure action on their primary residence between January 1, 2009 and December 31, 2010.
[citation needed] The third-party consultant assessed whether any errors, misrepresentations, or other deficiencies resulted in financial injury to borrowers.
Where a borrower suffered financial injury as a result of such practices, the consent orders required remediation to be provided.
[citation needed] Her findings showed, in her words: The payment structure can be found on the Federal Reserve site [1]