Intelligent disobedience occurs where a service animal trained to help a disabled person goes directly against the owner's instructions in an effort to make a better decision.
[4] The animal understands that this contradicts the learned behavior to respond to the owner's instructions: instead it makes an alternative decision because the human is not in a position to decide safely.
[7] This command will be specific for staircases, and the animal will not attribute it to stepping off a curb or up onto a sidewalk or stoop.
He opens the book by mentioning how the idea came to him when he had a person who was training a guide dog in one of his classes.
[10][clarification needed] that works similar to the simple fire safety technique stop, drop and roll taught to children in most English-speaking countries.