[6] It advises on preventive programmes and assisting with emergency response for employees, including domestic workers, business travellers, expatriates and their dependents.

Its centres are staffed by physicians, nurses, paramedics, EMT's, security specialists, operations managers, multilingual coordinators and logistics support personnel who speak nearly 100 languages and dialects.

[7] It also has a global network of external service providers including specialist doctors, hospitals, ambulances, charter aircraft and security personnel.

[13] The Foundation has the goal of improving the safety, security, health and welfare of people working abroad or on remote assignments through the study, understanding and mitigation of potential risks.

[14] In 2016, the Foundation introduced the Duty of Care Awards to recognise organisations and individuals who have made a significant contribution to protecting their staff as they travel and work overseas.

Over the following decade, the company grew from its base in Singapore and Indonesia into a pan-Asian corporation, with operations in Hong Kong, Australia, Japan and mainland China.

[citation needed] In 2006, International SOS opened an Assistance Center in Dubai, where the company would manage services for the Middle East and northern Africa.

[19] In 2009, the company acquired a majority stake in Abermed, a UK-based provider of occupational health and remote medical services to the energy sector.

[20] In 2010, it developed a strategic alliance with RMSI, an international rapid deployment medical and rescue service, with activities in Iraq, Afghanistan, Sudan, Somalia and Pakistan.

[citation needed] In that same year, International SOS became the first company in the world to be ISO/TS 13131 certified, dealing in the processes and practices of telehealth care.

[48] In 2023, the company participated in providing support for multiple security escalations, including those during elections in Nigeria[49] and Turkey,[50] a coup in Niger,[51] conflicts in Sudan[52] and the Israeli-Gaza crisis.