Rather, the problem lies within the structure of the organization itself, which encourages a bureaucracy featuring excessive layers of non-producing administrators and managers.
Jones recommends dramatic reductions in the layers of managers and administrators and restructuring of the CIA's chain of command to clarify precisely who is in charge of any given operation.
[4] He also recommends the introduction of a whistleblower system in which any CIA employee with information on fraud can contact a cleared FBI agent.
"If the subject were not so deadly serious, The Human Factor would be one of the funniest books of the year," wrote David Forsmark in FrontPage Magazine.
[7] In 2011, US district court judge Gerald Lee ruled that Jones had violated the law by not properly going through CIA's pre-publication review process.