[2][3][1] Her Ph.D. dissertation, "Print pathways and interactive labyrinths: How hypertext narratives affect the act of reading," was supervised by Gordon M. Pradl.

She spent a year as a research fellow at Brunel University in London examining the ways in which hypertext affects the construction of digital technologies.

Critics have noted acerbity as a characteristic of Douglas's writing as she "makes plain her frustration that hyperfiction works and their writers are still not considered part of the canon.

"[3] Douglas is recognized for having discovered a node in Michael Joyce's hypertext novel Afternoon: a story that had no inbound links.

[7] Douglas's hypertext fiction I Have Said Nothing (published by Eastgate Systems) is book-ended by two car crashes and the resulting deaths.