In November 2013 she was interviewed about the demand for safe staffing levels in NHS hospitals and told ITV Daybreak: "The most important thing to do is to use evidence to determine what the staffing levels should be.
"It's actually quite dangerous to to [sic] suggest that there must be a particular minimum and what we really need to do is to look at the needs of the patients on a particular ward or service and that will vary.
[2] In December 2013 she was involved in the launch of the £100 million Nursing Technology Fund and said "Technology is a tool that, if embraced and used in the right way, allows healthcare professionals to work differently and more effectively so they can focus on what they do best – providing compassionate, high quality care for patients.
"[3] She was said by the Health Service Journal to be the 36th most powerful person in the English NHS in December 2013.
[5] She was appointed a Commander of the Order of the British Empire in the 2019 New Year Honours for services to Nursing and the NHS.