[2] “Hard” facilities management services, such as plumbing, electrical, mechanical, water and fire safety systems, and lighting were provided by outsourcing giant Mitie from 2016 until April 2020 when they were taken in-house.

[3] In 2020 a legal case was brought by the British Medical Association which argued the fees NHS Property Services demanded were unlawful.

[4][5] The dispute over rent and service charges incurred by GPs who occupy PropCo-owned property affected more than 800 GP practices.

[7] In an out of court settlement, the BMA and NHS PSL agreed significant reductions in outstanding fees for those practices party to the cases.

[9] In 2022 the company had transformed 69 vacant or under-utilised spaces in its properties for use by community groups or provision of non-clinical services as part of its national social prescribing programme.