In 2020, she won Best Supporting Actress in a Television Series at the 55th Golden Bell Awards for her portrayal of Tang Juan in Hate the Sin, Love the Sinner.

[1] In 2023, she won Best Leading Actress in a Television Series at the 58th Golden Bell Awards for her portrayal of Liu Zi-xu in Mad Doctor.

[3] She attended Yudah High School of Commerce in Taipei with a focus in Japanese.

Initially, she planned to retire at 28, but the growing popularity of model/actress Lin Chi-ling gave her the opportunity to try acting.

In 2017, Tsai was diagnosed with myofascial pain syndrome and paused acting for a year.