Under his leadership, Arizona Lottery ticket sales increased by nearly $260 million, over 50%, and the Arizona Lottery ranked in the top 10 nationally for percentage increases in sales each year.
In the Commission's role as regulator of public utilities (electricity, water, natural gas, telecommunications) he led the fight for reliable service, affordable rates, and protection of personal information held by the utility.
Hatch-Miller was known from his straightforward, inclusionary style of addressing public policy issues.
Technologically knowledgeable, Jeff Hatch-Miller led the way to putting Arizona government on the Internet.
He championed efforts in Arizona, and in Washington D.C., that eventually led to the adoption of the "Do Not Call List", one of the most popular programs offered by government, an important step toward stopping the majority of unwanted telemarketing calls.