GreatCall was founded in 2005 by Arlene Harris to provide aging adults with accessible technology and services.
In partnership with FONEMED, it provides customers with access to registered nurses 24 hours a day.
[6] That same year, it introduced the 5Star Urgent Response (now known as GreatCall Splash), a mobile Personal Emergency Response System device, along with 5Star Medical Alert System, which uses GPS technology and advanced location analysis to connect users with emergency certified 5Star Agents.
In 2012, the company released the Jitterbug Touch, a keyboarded Android phone with a simplified user interface.
[8] In November 2015, the firm acquired Lively Inc. Lively, prior to being acquired, had developed an online software platform for caregivers to get alerts about pill dispensers and other items through a sensor system, allowing for the tracking of activity, diet, sleep, and movement.