"[9] Executive Chef Chris Mills began adding Asian cuisine to the menu as a way to rebrand the image.

In 2016, Al Jessa was promoted to company President,[10] marking another link between the Earls chain and Joey.

There are 23 locations based in Canada: Calgary, Edmonton, Winnipeg, Kelowna, Ottawa, Toronto and Vancouver.

[13] Test kitchen items include dishes and drinks only offered through this specific restaurant, expanding to other locations throughout Canada and the United States if enjoyed by guests.

The restaurant chain opened a new location in the Fashion Island shopping mall in Newport Beach, California in January 2023.

The restaurant offers a full bar with draft and bottled beers, wine, classic cocktails and non-alcoholic options.

The food menu has offerings such as smalls and sharings, sushi, salads, sandwiches and burgers, mains, steakhouse, and sweets.

[citation needed] Joey is well known for their Super Drinks, a classic cocktail offering of highballs such as gin and tonic, vodka and soda, or jack and coke with a lemon-lime slushy, called an Iceberg, on top.

[4] The Super Sonic Gin + Tonic is named after Seattle's SuperSonics basketball team, which is now nonexistent.

[17] Britt Innes, the Vice President for Joey Restaurant Group, is responsible for the dress code for the company.

The dress code revolves around having a neat, polished and consistent appearance, focusing on an all-black outfit.

Male front of house staff wear black jeans and a black tee shirt with a pin that has the employees names..[18] Joey was consistently recognized as one of the Best Places to Work Best Workplace in Canada for a consecutive thirteen years from 2010 to 2023.