[1] The company was formally launched in 2013 at TechCrunch Disrupt Battlefield with its announcement of an automated server management tool.

[13] In July 2023, JumpCloud experienced a network intrusion, allowing hackers to conduct downstream attacks to other organizations.

Cybersecurity firm SentinelOne first attributed the attack to North Korean state-sponsored hackers,[14][15] which JumpCloud CISO Bob Phan later confirmed.

[18][19] JumpCloud introduced conditional access policies to its directory platform in December 2020, enabling IT admins to adopt Zero Trust security.

[20] In August 2021, JumpCloud introduced a new iOS and Android application to help enterprise IT departments with multi-factor authentication.