Jung is known for her roles in the television series Playful Kiss (2010, the Korean adaptation of the popular manga Itazura na Kiss), My Father Is Strange (2017), Because This Is My First Life (2017), The Smile Has Left Your Eyes (2018), Alchemy of Souls (2022), and Love Next Door (2024), as well as the films Twenty (2015) and Love Reset (2023).

Jung first attracted attention when she made her acting debut in 2010 with a supporting role in the television series Bad Guy.

[4] Though it received low ratings in Korea, the romantic comedy was popular overseas, further raising Jung's profile.

This is an adaptation of the 2002 Japanese television series Sora Kara Furu Ichioku no Hoshi[27][28] where she also recorded an OST "Star" with her co-star, Seo In-guk.

[33] She then became a cast member in a healing variety program Little Forest,[34] which is designed as a home kids garden development project for children.

In 2021, she did a cameo in Park Joon-hwa's fantasy romantic comedy My Roommate Is a Gumiho, appearing as the woman whom protagonist Jang Ki-yong loved in the past.

[40] In September, Jung returned to the big screen for the first time in three years with the sci-fi film Project Wolf Hunting.

Jung accepted the offer to star alongside Jung Hae-in in 2024 tvN romantic comedy drama, Love Next Door helmed by director Yoo Je-won and writer Shin Ha-eun of Hometown Cha-Cha-Cha where she portrayed a character of a woman who is successful in life but suddenly breaks down one day and returns to her hometown to reboot her life.