[5] The organization's policy is not to ask the callers for any information relating to their identities and all the volunteers sign a very strict confidentiality agreement.

If callers involuntarily disclose traceable personal information, volunteers are strictly asked not to note down anything of that nature.

Kaan Pete Roi realizes that it is often easier to seek help knowing that the callers would not be subject to any scrutiny.

This works not only to protect the caller's identity but helps him or her open up more, knowing that they can hang up anytime and not have to answer questions.

[4] Kaan Pete Roi volunteers are asked not to disclose their own names or identities and are discouraged from forging a relationship with their callers.