Although they are an interchange, passengers must pass through ticket barriers and pay separate fares to switch between services.

There are two sets of entrances and exits (a total of four) that allow passengers to access the JR East station.

The northern set, the north and east exits, offers a connection to the Ginza Line on the Tokyo Metro.

The southern set, the south and west exits, has a View Plaza travel service centre.

[5] The station facilities of the Ginza Line were inherited by Tokyo Metro after the privatization of the Teito Rapid Transit Authority (TRTA) in 2004.

The project was due to be completed in 2013 but was subsequently delayed until 2015 as a result of the 2011 Tōhoku earthquake and tsunami.

[7][8][9] From March 14, 2015 onwards, Keihin-Tōhoku rapid services began serving the station.