Kenneth Darryl Tuchman (born October 23, 1959) is an American billionaire businessman.
[2] Tuchman worked various jobs as a teenager: in a surf shop and renting lots for car sales which developed into a business where he would answer inquiries and then set up appointments.
In 1982, he founded TeleTech (now TTEC) in an old nursery school near Los Angeles allowing businesses to outsource their customer service requirements.
[3] In 1984, after the conglomerate AT&T was broken up, TTEC was hired to monitor AT&T's transactions with customers who were switching carriers which led to business with two of the resulting phone companies, MCI, Inc. and United Telecom (subsequently Sprint Corporation), to sign up new customers.
Nine of these countries provide services for onshore clients (the U.S., Australia, Brazil, Germany, Ghana, Ireland, New Zealand, South Africa and the United Kingdom); the other six countries provide services for offshore clients (Argentina, Canada, Costa Rica, India, Mexico and the Philippines).