Kids Help Phone also provides information on how to access community support services for youth.

[4] The organization expanded its mandate in 2002 from providing counselling to more types of support, including bullying and abuse.

[4] Kids Help Phone provides free and confidential mental health support to Canadian youth.

[6] In 2016, Kids Help Line launched BroTalk website and internet based chat services to address the specific mental health needs of young men.

[9] The organization's 2023 Feel Out Loud campaign to promote youth mental health was supported by an all-star supergroup recording of Serena Ryder's single "What I Wouldn't Do".