kgb (stylized in lower case) is a privately held, New York–based company that provides directory assistance and enhanced information services across Europe and North America.

[citation needed] In December 2008, kgb acquired Texperts, a United Kingdom–based firm, in order to benefit from their "innovative software platform and industry experience.

"[citation needed] Shortly afterwards, in January 2009, kgb launched a new suite of products in the United States, providing answers to customers’ questions through multiple platforms.

[2] In February 2013, after investigation by the US Department of Labor, a judge ordered kgb to pay $1.3 million to internet researchers who had been sharply underpaid.

[6] The lawsuit alleged that from January 19, 2009 to December 4, 2012, kgb USA repeatedly violated the Fair Labor Standards Act (FLSA) by (1) misclassifying the Special Agents as independent contractors instead of employees, (2) failing to pay minimum wage and overtime amounts, and (3) failing to make, keep, and preserve adequate and accurate employment-related records of the “Special Agents.”