Starting in 2015, dually-eligible members were given the option to join the L.A. Care Cal MediConnect plan, offering members a coordinated care model within a single health plan and will help to foster better health outcomes and improved quality of life for dual-eligibles.

L.A. Care is among the few public health plans to have consumer members on its governing board with full voting privileges.

[13] Jointly operated by Blue Shield of California Promise Health Plan and L.A. Care Health Plan, community resource centers offer member support services, enrolment in local and state assistance programs and other community services.

[15] They were located in East L.A., Lynwood, Inglewood, Boyle Heights, Pacoima and Palmdale, CA, providing free health education, fitness and nutrition classes to all community members.

The L.A. Care Board of Governors committed $31 million for the initiative, which has three programs: medical school scholarships, medical school loan repayments and a recruitment program to help clinics and practices with physician salary subsidies, sign-on bonuses and relocation costs.

"[24] In March 2023, the Los Angeles Times reported that, according to hospitals in the region, the problems persisted and had reached a "crisis point.