In addition to individual counseling, classes are offered on strengthening marriage and families, along with the Addiction Recovery Program, which is based on the 12-step model and Christian values.

When the program was removed from being under the direction of the Relief Society and USS was created in 1969, Marvin J. Ashton was appointed as managing director.

The USS oversight committee consisted of Marion G. Romney as chair, with Spencer W. Kimball, Thomas S. Monson, John Vandenbergh (the church's presiding bishop), and Belle S. Spafford as members.

[citation needed] As of 2019, Family Services has 85 offices in the United States, Canada, Europe, Australia, New Zealand, Korea, Japan, South Africa, Philippines, Tonga, Mexico, Brazil and several other south and central American countries.

For decades, Family Services had been one of the largest private nonprofit adoption agencies in the world.