[4][5] The company is considered to be one of the leading lenders to local authorities, maintaining an expansive branch network in France consisting of over 17,000 contact points and 7,700 post offices.

[9]: 28 In 2012, the company set out to be a benchmark partner for the public sector, focusing on working with all regional stakeholders.

By 2015, La Banque postale's commitments had been realized, now being recognized as the reference bank for local authorities concerning financing and banking services, as well for stakeholders dealing with social housing, local institutions, public health-care establishments and semi-public corporations.

[10] In 2010 the French government's Autorité de la concurrence (the department in charge of regulating competition) fined eleven banks, including La Banque postale, the sum of €384.9 million for colluding to charge unjustified fees on check processing, especially for extra fees charged during the transition from paper check transfer to "Exchanges Check-Image" electronic transfer.

[13] It additionally presented a plan to completely exit the oil and gas industries by 2030, becoming the first bank to make such a pledge.