[17][18] In 2019, Lexipol merged with Praetorian Digital, which brought with it multiple news media sites and online learning academies.

[19] The company saw an increase in interest in 2020, prompted by orders like that of New York Governor Andrew Cuomo in response to George Floyd protests that began in Minneapolis.

[18] Safety personnel training familiarizes officers with new policies and their real-world applications, tracking their understanding and completion with questions at the end of exercises.

Updates to the policy manual are presented to agencies in a mark-up form, allowing them to accept, reject or customize as needed.

"[1] Through its PoliceOne Academy, Lexipol offers online training courses, certified by the International Association of Directors of Law Enforcement.

"[30] Eagly and Schwartz identify the lack of transparency in the decision-making process and development of policies as a major concern as local jurisdictions get little information on why decisions were made, what evidence was considered in drafting them, or what plausible alternatives might be.

They also state that "Lexipol offers a valuable service, particularly for smaller law enforcement agencies that are without the resources to draft and update policies on their own.

"[1] A journalist for The Desert Sun states "While Lexipol can boost small departments' confidence that their policies are effective, working with a private company poses challenges to transparency in policymaking.

"[31] The study by Eagly and Schwartz also calls out the danger of "mass standardization of police policies across jurisdictions and less opportunity to assess the efficacy of different approaches".

[7] Scott Morris writes in The Appeal, "a large portion of American police policy is now being drafted by a little-known private company with no public oversight" and quotes Andrea Pritchard, a police review commissioner and the founder of Berkeley Copwatch, saying the Lexipol policies are "designed for maximum protection against civil liability.

According to the letter sent to Washington agencies by ACLU of Washington and Northwest Immigrant Rights Project, "Spokane’s Lexipol policy incorrectly authorized officers to seize individuals and extend detentions for purposes of investigating and aiding in potential civil immigration enforcement, unnecessarily exposing the City to liability".

[39] After a white South Bend, Indiana police officer shot and killed Eric Logan, an African-American man, in June 2019, then-mayor Pete Buttigieg was drawn from his presidential campaign to focus on the emerging public reaction.