[citation needed] In 2014, the company opened a retail location on the Pearl Street Mall in Boulder.

[3][6] In March 2020, they had a backlog of 10,000 orders[5] and were forced to institute a waiting list to purchase puzzles of up to 60 days.

[5] Demand softened considerably when pandemic-related restrictions ended, but the Christmas shopping season in 2023 was strong enough that they were once again overwhelmed by orders.

[5] The puzzles are made in Boulder with archival paper and inks adhered to quarter-inch maple plywood cut with computer-controlled laser cutters.

[1][3] Most Liberty Puzzles include the company's signature whimsy piece in the shape of an eagle.