[5][6] The company, founded in 1912, offers a wide range of insurance products and services, including personal automobile, homeowners, workers' compensation, commercial multiple peril, commercial automobile, general liability, global specialty, group disability, fire insurance and surety.

[7][8] Liberty Mutual Group owns, wholly or in part, local insurance companies in Brazil, Chile, China (including Hong Kong), Colombia, Ecuador, India, Ireland, Malaysia, Portugal, Singapore, Spain, Thailand, the United Kingdom, and Vietnam.

However, Liberty Mutual Group's brand usually operates as a separate entity outside the United States, where a subsidiary is often created in countries where legally recognized mutual-company benefits cannot be enjoyed.

The conversion was controversial, as some policyholders believed the change would dilute their interest in the overall company, reduce their voting control, and limit their dividends.

Liberty Mutual settled the lawsuit in December 2001, which required additional disclosure and limited certain compensation to company officers and directors.

[28] Passenger automobile, homeowners, life, annuity and other property and casualty insurance products are available via Liberty Mutual's US Consumer Markets line.

In addition, Liberty International Underwriters provides global multi-line insurance and reinsurance written on its Lloyd's Syndicate 4472 platform.

More recently, the institute developed the Workplace Safety Index, an annual ranking of the leading causes of the most disabling occupational injuries in the U.S.

The institute's scientists conducted field and laboratory experiments to study the major causes of work-related injury and disability, publishing their results in peer-reviewed scientific literature.

[38] In 2006, Liberty Mutual employees in the Los Angeles area sued, claiming that the company had failed to pay their overtime salaries.

[39] In late 2012, the company won an appeal granting it the ability to not pay employees for work performed on an overtime basis.

[42] In 2012 and 2013, The Boston Globe published a series of articles concerning Liberty Mutual executives' excessive compensation and weekend trips using the company's fleet of five long-range corporate jets.

Tanner Novlan has appeared in several commercials, alone as well as with "Doug", as a "struggling actor" who has trouble reciting basic facts about the company, especially its name ("Liberty Bibberty" and so on).