Hickey received a Bachelor of Arts in Psychology and Sociology from the University of Rochester in 1979 where she graduated cum laude.
In 2007, Hickey was part of a team assembled by Chris Colbert to help re-open the previously troubled company.
[1] In 2009, Hickey teamed up with media critic Steve Hall and Edward Boches to create hashtags about the Super Bowl XLIII ads.[2][relevant?]
[3] Hickey was responsible for creating a plan, figuring out an operational structure, and raising investor funding.
Her latest poem, Mail Order Tadpoles, was featured in Rattle, an online poetry magazine.