On 8 July 1996, her class at St Luke's Primary School in Blakenhall, Wolverhampton, England, was attacked by a man with severe paranoid schizophrenia wielding a machete.
Potts, who was 21 years old at the time, also suffered severe cuts to her head, back, and to both arms.
[2] Her attacker, Horrett Campbell, was sentenced to indefinite detention in a secure mental hospital.
[citation needed] Potts subsequently worked as a counsellor and, in 2001, founded a charity, Believe To Achieve, based in schools in Wolverhampton.
On 24 July 2022, she participated in the Queen's Baton Relay marking the 2022 Commonwealth Games when it visited Wolverhampton.