[1] Jackson took Bashir on a tour of his home, Neverland Ranch, and discussed his family, unhappy childhood, plastic surgery and relationships with children.
At the Four Seasons Hotel in Las Vegas, Jackson speaks about his love life, his changing physical appearance and his children.
Back at Neverland Ranch, Gavin Arvizo is interviewed and states that it was Jackson's support that helped him beat his bout with cancer.
When asked what he gets out of his involvement with children, Jackson replies that he gains joy, because "my greatest inspiration comes from kids".
Following the documentary's transmission, Jackson felt betrayed by Bashir and complained that the film gave a distorted picture of his behaviour and conduct as a father.
[7] "I haven't seen that documentary," remarked the American singer Madonna, "but it sounds disgusting, like Bashir exploited a friendship.
In an interview with Ian Dempsey on Today FM, he said: "I was quite annoyed at the fact that one of the biggest stars that ever was or ever will be, they managed to get access to him for how many months and there was an hour and half programme on him and they mentioned his music and his art for maybe two or three minutes.
Any man that has got a fairground in his backgarden and can say to a child, 'I'm going to build a water park behind that mountain,' give him a round of applause.
[16] That same year, many Jackson fans demanded an investigation to examine the circumstances surrounding the documentary after it was revealed that Bashir, as a reporter for the BBC's Panorama, had used forged documents to secure his interview with Diana, Princess of Wales in 1995.
[17] Jackson's family also reacted by criticizing Bashir for hoodwinking him and manipulating the footage, and stated that they were considering legal action.
[7][15] The footage shown in the rebuttal documentary was privately filmed by Hamid Moslehi, who stated that he was not "secretly" videotaping the interviews as was popularly believed.
[23][24] It was found by police in a search of Moslehi's home in November 2003, and showed the accuser's family praising Jackson.
[25] The program's UK debut on Sky One drew more than two million viewers, making it the third-biggest show in the channel's history.