For trains travelling south this is a request stop, but those travelling north have to make a mandatory call[1] so that the train driver can press the plunger on the platform that activates the warning lights & barriers at the adjacent level crossing over the A483 prior to departure.

[2] When the original station was replaced, the signal box was saved and can be found on the Gwili Railway at Bronwydd Arms.

There is no ticket provision (so all tickets have to be purchased on the train or in advance) and only a single stone waiting shelter is provided, along with timetable poster board, Digital CIS display and customer help point next to the station entrance.

Step-free access is available from the car park to the platform, but the connecting ramp is quite steep and assistance may be required for disabled passengers wishing to travel from here.

[4] There are four trains a day to Shrewsbury northbound from Monday to Saturday (plus a fifth to Llandovery) and five southbound to Llanelli & Swansea (the first train in each direction does not run on Saturdays); two services each way call on Sundays.