[3] DeJoy was criticized for cost-reduction policies enacted after assuming office in June 2020, including eliminating overtime, and banning late or additional trips to deliver mail.

[5] In March 2021, DeJoy issued a 10-year plan called "Delivering for America" to stabilize the finances of the Postal Service by slowing first class mail delivery, optimizing transportation networks, cutting post office hours, and raising prices.

The plan assumed Congress would relieve the USPS of the requirement to pre-pay retiree health care costs, which with DeJoy's urging it did with the Postal Service Reform Act of 2022.

DeJoy attracted criticism and lawsuits from environmentalists and Democratic politicians when he decided to purchase 90% gasoline-powered delivery vehicles in 2022, which he justified in part by the agency's financial situation.

[14] DeJoy responded that the review found no evidence of a failure to fulfill the terms and conditions of their contract, and the USPS also disputed some of the findings of the audit, saying that the high costs were instead due to the company operating in a high-labor-cost environment.

A letter from Paul Vogel, the VP of Operations at the USPS in 2000, said that while they generally agreed with the findings, the noncompetitive contracts might have led to other unconsidered cost savings.

[19] In April 2017, DeJoy was named one of three deputy finance chairmen of the Republican National Committee, along with Trump's then-lawyer Michael Cohen and the venture capitalist Elliott Broidy.

[28] North Carolina Attorney General Josh Stein said that reimbursing someone for a political contribution would be a violation of the law and that "Any allegation that's this serious merits investigation.

"[29] By the end of 2020, the Wake County, North Carolina district attorney's office had decided that it would not pursue a criminal investigation of New Breed's alleged campaign finance law violations.

[30] In December 2021, the Federal Election Commission voted 4-1 to dismiss two criminal complaints against DeJoy related to the straw donor allegations, citing approximately 20 New Breed employees who denied being pressured to make campaign contributions.

[34] On May 6, 2020, the bipartisan USPS Board of Governors, all selected by Trump and confirmed by the Senate,[35] announced DeJoy's appointment as postmaster general and CEO, despite concerns about conflicts of interest.

[36][37] That day, the National Association of Letter Carriers president Frederic Rolando congratulated him on his appointment but warned of politicization of the USPS, writing: "Keeping politics out of the Postal Service and maintaining its independence is central to its success.

"[38] In the process to identify a new postmaster general, the USPS Board hired two search firms, neither of which included DeJoy in their final list of candidates.

[21] A subsequent investigation carried out by the US Postal Service's inspector general found that DeJoy "met all the applicable ethics requirements" related to his investments.

[54][34][55] On August 7, 2020, DeJoy announced he had reassigned or displaced 23 senior USPS officials, including the two top executives overseeing day-to-day operations.

[50] In a letter to postal workers on August 13, 2020, DeJoy confirmed reports of delays in mail delivery, calling them "unintended consequences" of changes that eventually would improve service.

[61][62] Documents obtained by Citizens for Responsibility and Ethics in Washington indicated that DeJoy lied under oath when he testified to Congress on August 24 that he did not order the restrictions on overtime.

[65] The suit was settled that month, with the USPS agreeing to show previews of any future election mailers or materials to Colorado's secretary of state and attorney general for their review and potential veto.

[66] The next month, USPS agreed to reverse all changes implemented in June that affected mail services to Montana, settling a lawsuit brought by the state's governor against the institution and DeJoy a day before a hearing was to take place in U.S. District Court in Great Falls.

[69] A March 2021 report from the Postal Service's inspector general found that the vast majority of mail-in ballots and registration materials in the 2020 election were delivered to the relevant authorities on time.

[78][79] In addition, Congressman Tim Ryan referred to the SEC a $54 million purchase of Oshkosh stock made hours before the contract was announced.

[80][81] The EPA also criticized the USPS for the order, pointing to the environmental costs of the fleet ($900 million of damage over 20 years), the low fuel efficiency, and the short-sightedness of making a long-term investment in gasoline-powered vehicles.

[81][82] DeJoy cited an ongoing Postal Service environmental review as well as the agency's grave financial condition as reasons for not including more electric vehicles in the initial order.

[84] In June 2022, DeJoy said his plan to centralize mail processing would reduce the cost of electric vehicle infrastructure; the Postal Service Office of Inspector General had said that 95% of delivery routes were suitable for electrification.

[105] Her nomination stalled before the U.S. Senate Committee on Foreign Relations,[19] expired when the new Congress was sworn in on January 3, 2021, and returned to the President under Rule XXXI, Paragraph 6 of the U.S.