[1] It chronicles the life of Lucy Sullivan, a 26-year-old perpetually broke, unlucky-in-love office worker from London, who has a penchant for bad boys, a needy, alcoholic and flawed father, a dead-end job and exasperating flatmates (dippy Charlotte and bossy Karen).

Various eligible bachelors are introduced, among them Gus, Lucy's unreliable lover; Daniel, her oldest friend; Chuck, a handsome American; and Adrian, the video shop man.

Her flatmates, Charlotte, a promiscuous dippy blonde, and Karen, a bossy Scottish communal financer, were played by Letitia Dean and Zoë Eeles respectively.

[9] Other characters included Lucy's three colleagues: sensitive Meredia (Debbie Chazen), loud-mouthed Megan (Sara Stockbridge), and middle-class Hetty (Gwyneth Strong).

LWT said, "the underlying tone and structure of the series was not dissimilar to that of the tea-time soaps and, given the wider audience available at that time, it was substantially edited and revoiced to make it suitable for the slot.

Nine complained of the inclusion of a lesbian storyline and kiss, while others believed that the sexual content, swearing and tasteless material were inappropriate for the time of transmission.

[13] A Standards Panel was concerned by the general nature and tone of the content, in particular the sexual themes in one episode, which it "considered were likely to have exceeded the expectations of the majority of the audience at a time when a large number of children would be available to watch it".