The music video features Whoopi Goldberg, Regina King, Angela Bassett and Taye Diggs, stars of the film, making cameos.

Shaggy later described working with Jackson as "the worst experience of his musical career", claiming she "didn't want to cooperate" and was "a complete nightmare".

[2] The version of the song with Janet Jackson was ultimately released with the How Stella Got Her Groove Back soundtrack.

However, when Shaggy announced he wanted to include the track on his subsequent studio album, which would eventually be titled Hot Shot (2000), Jackson's label, Virgin Records, withheld the rights to her vocals, essentially nullifying the track for inclusion on Shaggy's album;[3] ultimately, Shaggy would go on to re-record the song, as he wanted to include it on the record, albeit with new vocals by Samantha Cole.

76 in the US, ending Janet Jackson's record-breaking streak of 18 consecutive top 10 hits on the Billboard Hot 100.