[3] Her mother is an opera singer and father was the founding president of The Kunqu Society, Inc.[4] She has one brother; he is also in the music field.

[7] In 2014, Chen appeared on the episode "Proof of Concept" of Mike Judge's HBO show, Silicon Valley as Grace Melcher.

Before Saving Face, Chen appeared on TV shows such as All My Children (as reoccurring character Regina), Law & Order (as Jenny Wu), Law & Order: Special Victims Unit (as Helen Chen), and a 2002 episode of Saturday Night Live hosted by Jon Stewart as a Vietnamese Girl.

[10][11] Chen has also appeared in feature films such as Neil LaBute's Lakeview Terrace (2008) opposite Samuel L. Jackson (as Eden), David Langlitz's Mentor (2006) opposite Rutger Hauer (as Susan), Quentin Lee's The People I've Slept With (2009) (as Juliet, the sister of Karin Anna Cheung's character), Richard Wong's Yes, We're Open (2012) (as Sylvia, the wife of Parry Shen's character), Dave Boyle's White on Rice (2009) (as Ramona), Dave Boyle's Surrogate Valentine (2011) and Daylight Savings (2012) (as Rachel), Tom Huang's Why Am I Doing This?

(2009) (as Katie), Kedar Korde's Xs & Oxs (2007) (as Gwen), Jennifer Sharp's I'm Through with White Girls (The Inevitable Undoing of Jay Brooks (2007) (as Candace), and Mark Levin's Little Manhattan (2005).