M. Lynne Markus

M. Lynne Markus (born c. 1950) is an American Information systems researcher, and John W. Poduska, Sr.

Chair of Information and Process Management, Bentley University, who has made fundamental contributions to the study of enterprise systems and inter-enterprise systems, IT and organizational change, and knowledge management.

She was formerly a member of the Faculty of Business at the City University of Hong Kong (as Chair Professor of Electronic Business), the Peter F. Drucker Graduate School of Management at Claremont Graduate University, the Anderson Graduate School of Management (UCLA), and the MIT Sloan School of Management.

The article "Industry-Wide Information Systems Standardization as Collective Action: The Case of the U.S.

Residential Mortgage Industry", which she co-authored, was selected as the paper of the year for 2006 in the journal MIS Quarterly.