Standard amenities include interactive television, mini-bar, safe, and air conditioning.

Public facilities include seven restaurants, 20 bars and lounges, four swimming pools, a bowling alley, and a gymnasium.

Propulsion is by two GE Energy Power Conversion electric motors with each giving 21,850 kW at 138 rpm.

Each propeller is controlled individually, and quickly, for ease of ship maneuverability along with the four bow thrusters.

Energy savings from innovative technology was introduced significantly reducing greenhouse gas production.

The control extends to when the balcony door is open or the cabin card is not in place the cooling system is switched off.

The highly efficient evaporators are completely pollution-free using a system of free heat recovery as the power source.

On 4 June 2010, a letter of intent was signed between STX France and Libyan state-owned company General National Maritime Transport Corporation (GNMTC), to build the Phoenicia, a cruise ship similar to MSC Fantasia and MSC Splendida.

During construction, the Libyan Civil War broke out in February 2011, and in June 2011, STX France canceled the contract and began looking for a new buyer for the hull.

[13] She set sail on her maiden voyage from the western France port of Saint Nazaire.

[14] In March 2016, the company partnered with Technogym for a wellness program that included MSC Preziosa.

[15] As of February 2017, she was the first ship to be retrofitted with exhaust gas cleaning systems, alongside MSC Fantasia, and received an EU marine equipment directive certificate from Bureau Veritas after passing the MARPOL test.

[22] Between March and October, MSC Preziosa was scheduled to operate on Mediterranean cruises from Genoa.

[23] In March 2014, the police in Brazil arrested a crew member on the ship for smuggling cocaine.

[27] In spring 2017, MSC Preziosa cruised around the British Isles, visiting Invergordon (Scotland) in the Cromarty Firth on 9 May.

The 12-day voyage started in Hamburg, calling in various Norwegian ports including Spitsbergen in Svalbard.

[35] On 1 May 2020, CrewCenter reported that two crew members aboard MSC Preziosa had tested positive for SARS-CoV-2.

[37] MSC Cruises announced the suspension of all North American itineraries until 30 June 2020, due to the COVID-19 pandemic.