Inspired by her own preteen struggles with acne, she opened Bliss Spa in 1993, continuing to cater to celebrity clients.
Bliss sells a line of beauty and health products, many of which are meant to allow customers to recreate the spa experience at home.
In 1999, she was approached by LVMH who wanted to buy stake in the company, though still allowing her to remain Executive Director.
[11] With the newly found access to capital, Kilgore expanded the business by opening another Manhattan location.
During the next two years spas were opened in the company's hotels in San Francisco, Chicago, Los Angeles, and Dallas.
[13] In 2006, Kilgore launched Soap & Glory, a line of affordable bath, body and cosmetic products.
[15] The business was influenced by H&M offering affordable designer products through fast fashion and newly raised environmental awareness during the time.
[16] In 2007, Kilgore founded FitFlop footwear, which is a brand of biomechanically engineered shoes and sold globally.