At the station there is a hotel, a major site of Deutsche Post, a medical centre and the headquarters of the Scherdel Group, a leading manufacturer of machinery parts.

For many East Germans, the stop at the station was the first opportunity to leave the crowded trains, which crossed the border at Hof or near Cheb.

In the station building there is a bookstore, a bakery and a Deutsche Bahn travel center with ticket machines and a waiting area.

An electronic interlocking is responsible for controlling the station itself and the operating points of Holenbrunn, Kirchenlamitz, Marktleuthen, Martinlamitz, Neusorg, Pechbrunn, Röslau and Waldershof.

The station has lost its importance for long-distance services, but still forms a central interchange for northern Bavaria, Saxony and western Bohemia.