In 2001 at age 14, he underwent a major surgical procedure to install metal plates in each of his hips in order to strengthen the surrounding muscles.

[6] Before embarking on a career as a television presenter, Dougan worked as a barman from a stool and later in the carpentry department for a council led organisation named Blindcraft (now RSBI).

[8] This opportunity provided a training programme for a select group of aspiring presenters in the lead up to the 2012 Summer Paralympics in London.

During this process he was an Olympic torchbearer at Meadowbank Stadium in Edinburgh, covered the 2011 BT Paralympic World Cup in Cardiff, Wales and assisted in the coverage of the London games.

[15] While another detailed the global impact of climate change, and as part of the production Dougan led a team to Fiji and Australia.

[21][22][23][24] As of 2024, Dougan is an ambassador for Sunrise Medical's Quickie Wheelchairs and [25] regularly works alongside the charity Whizz Kidz UK.