[5][6][7] The company offers service from over 1,500 retailers covering more than 85,000 grocery stores, and works with over 6,000 consumer packaged goods brands.
[8][9][10][11] Alcohol delivery is available from 600 retail banners that span more than 21,000 stores in 27 states, 2 provinces in Canada, and Washington, D.C.[12][13][14][15] Instacart reaches nearly 98% of SNAP households, offering delivery services from nearly 180 retail banners, including ALDI, Food Lion, Publix, The Save Mart Companies and Walgreens, spanning more than 30,000 stores across all 50 states and Washington D.C.[16] Since its founding, Instacart Marketplace has powered more than $100 billion of GTV and over 900 million orders with approximately 20 billion items ordered.
He eventually got a meeting by using the Instacart mobile app to deliver a six-pack of beer from 21st Amendment Brewery to a Y Combinator partner[19] and was admitted to the summer of 2012 batch.
[22] Y Combinator helped Mehta raise $2.3 million in funding[19] and enabled him to meet his two co-founders, Max Mullen and Brandon Leonardo.
[26] In July 2022, Simo was appointed to succeed Mehta as chairperson once the company completed its initial public offering.
[56] In March 2022, in partnership with TikTok, Hearst Magazine and Tasty, Instacart launched Shoppable Recipes with product integrations for food creators.
[60] In March 2023, Instacart announced the availability of digital tools for medical providers to promote nutritious foods to patients and their families.
[68] In September 2022, Instacart announced the acquisition of Eversight, an artificial intelligence pricing platform for brands and retailers.
[74] In March 2017, Instacart agreed to pay $4.6 million to settle a class action settlement stemming from the alleged misclassification of its personal shoppers as independent contractors.
The suit, filed in March 2015, alleged 18 violations, including improper tip pooling and failure to reimburse workers for business expenses.
[75][76] In November 2016, the company removed the option to leave a gratuity in exchange for a service fee that would be used to pay workers instead.
The backlash against the policy from customers and some shoppers forced the company to reinstate the option only weeks later with modifications that placed the tip under the service fee section on a separate page.
[97][98] By June, Instacart changed its sick leave rules in an agreement reached by it and D.C. Attorney General, Karl Racine.
Under the agreement, Instacart provided paid leave to workers who were clinically diagnosed with COVID-19 by a doctor or other medical professional along with those who had a household member contract COVID-19.
[99][100] In January 2021, Instacart announced a $25 stipend to provide financial assistance to company shoppers who choose to get the COVID-19 vaccine.