The stop serves MediaCityUK, The Lowry, the Imperial War Museum North and other parts of Salford Quays.

The Metrolink's extension into Salford Quays was part of a programme of urban renewal for the area around the Manchester Ship Canal.

Services to the station were suspended following an incident at the Harbour City crossover on the second day of operation.

A driver reversed after only partially passing over spring-loaded points causing the tram to straddle two tracks and hit a central support column.

[9] Trams to and from Eccles only call at MediaCityUK outside of enhanced hours (before 07:00 and after 20:00 Mon-Fri; Before 09:00 and after 18:30 Saturdays; all day Sundays and Bank Holidays).