His study of vocal music reflected an early passion for the arts, and while he hoped for a career as an opera singer he was, as he put it, "just dreadful".
Within two years, Kaiser had revamped and energized the troupe's fundraising, and attracted critical attention and acclaim through ambitious programming initiatives.
Kaiser developed a strategic plan with the company's board and staff, targeting fundraising and marketing as key areas for overhaul.
During Kaiser's tenure as executive director, the Alvin Ailey American Dance Theater eliminated its deficit, increased the efficiency of its touring programs, and enhanced its national and international image.
Ticket revenues were insufficient to meet the company's needs and the towering debt had reduced the board, management, and staff to a daily struggle to keep afloat, forestalling any strategic or long-range planning.
Unlike the organizations which had established his reputation as a savior of companies on the brink of disaster, the Kennedy Center was financially stable and not in need of a turnaround.
[8] Two other theatrical achievements were a retrospective of Tennessee Williams' work and a highly acclaimed celebration of the ten plays of August Wilson[9] presented in sequential order.
Having set the bar high, Kaiser continued to upgrade the Kennedy Center's artistic profile, negotiating long-term agreements with the Mariinsky Opera and the Mariinsky Ballet, the Royal Shakespeare Company, New York City Ballet, and the Bolshoi Ballet that ensured their regular appearance at the Kennedy Center; producing major festivals of the arts including "The Festival of China", "JAPAN: culture+hyperculture," and "Arabesque: Arts of the Arab World;" each bringing hundreds of international performers and artists to American audiences for the first time; and expanding the Kennedy Center's jazz and family programming.
[15] "[The initiative] is a high-tech support service through which arts administrators can talk to the Center's personnel about the challenges of shrinking income, budget-conscious audiences and other difficulties in keeping the doors open.
Since the initiative's launch in February 2009, the Kennedy Center has hosted symposia and arts community conversations in major cities across the country.
Michael Kaiser travels to cities in all 50 states, Puerto Rico, and the District of Columbia to lead arts management symposia.
[17] Kaiser is also a cultural ambassador for the U.S. State Department, advising performing arts organizations around the world on building institutional strength through marketing, strategic planning, and fundraising.
He has created an online educational forum for arts administrators,[18] where professionals and students in the field can share experience, ask and answer questions, and seek employment and board opportunities.