Before 2014, when the Goodwood underpass was constructed the station serviced the Belair line trains from the East and Seaford (then Noarlunga) and Flinders (then Tonsley) from the West.

Mile End station has received much criticism throughout the past few years for several reasons.

The station's level crossing is long and narrow and before reaching the platforms passengers occasionally have to wait several minutes for trains to pass.

The platforms are too short for a coupled A-City 4000 class train set which run on special event days.

The other platform is shortened for Belair line trains which run in 2 car sets.