Wherever NATO deployed on operations or exercises, NCSA was there, providing communication and information systems (CIS) services in support of the mission.

NCI Agency provides NATO network core enterprise services, operational and exercise support, and program management.

This coincided with major reductions of the NATO Military Command Structure to take advantage of the "peace dividend" after the fall of the Berlin Wall.

Over time it became apparent that there was still a need for establishments to streamline their operations to improve management and control and also to make a manpower saving of some 25% so NACOSA also took command of 4 subordinate elements.

This Charter persisted until October 2003, when, after a comprehensive study, the North Atlantic Council was moved to endorse the following recommendations: - All of NATO's fragmented CIS service provision elements will be integrated into one centralised organisation, separating ‘customers‘ from ‘suppliers‘.

The Director NCSA should be accountable to the NC3 Board for executing the Agency's general policy decisions, directives and strategy, and for the provision of CIS services to all its "customers".

Acting on behalf of the Secretary General, the Presiding Officer was the then Deputy Supreme Allied Commander Europe, Admiral Rainer Feist.