It manufactured self-service kiosks, point-of-sale terminals, automated teller machines, check processing systems, and barcode scanners.

Patterson formed NCR into one of the first modern American companies by introducing new, aggressive sales methods and business techniques.

[citation needed] Deeds and Kettering went on to found Dayton Engineering Laboratories Company which later became the Delco Electronics Division of General Motors.

[10] When John H. Patterson and his brother took over the company, cash registers were expensive (US$50) and only about a dozen of "Ritty's Incorruptible Cashier" machines were in use.

There was little demand for the expensive device, but Patterson believed the product would sell once shopkeepers understood it would drastically decrease theft by salesclerks.

[11] Patterson also invented the formal sales training academy, a summer event first set up in canvas tents and called "Sugar Camp."

[14] Some of the company's welfare initiatives include safety devices, drinking fountains, baths, lockers, chairs and back support for machine operators, indoor bathrooms and a ventilation system to provide clean air.

[15] There were special provisions for female employees including restrooms, shorter work hours, high-back chairs, a women's dining room, and lessons in domestic science.

[16] In 1893, NCR constructed the first "daylight factory" buildings with floor-to-ceiling glass windows that let in light and could be opened to let in fresh air as well.

Combined with rigorous legal attacks, Patterson's methods enabled the company to fight off bankruptcy, buy-out over 80 of its early competitors, and achieve control of 95% of the U.S. market.

Patterson, Deeds, Watson and 25 other NCR executives and managers were convicted of illegal anti-competitive sales practices and were sentenced to one year of imprisonment.

In 1953, chemists Barrett K. Green and Lowell Schleicher of NCR in Dayton submitted a patent "Pressure responsive record materials" for a carbon-less copy paper.

The night before, a team of Marsh's supermarket staff had moved in to put bar codes on hundreds of items in the store while NCR installed their scanners and computers.

The industry shift from proprietary minicomputers brought personnel with minicomputer and reseller backgrounds such as division heads Roger Nielsen (ex-Data General), Robert Hahn (ex-Data General), and Dan Kiegler (ex-Datapoint marketing), marketing manager and later Director of Field Sales, Dave Lang (ex-DEC reseller marketing director and salesperson) and other critical contributors at corporate levels; who then hired a complementary field sales organization primarily made up of proven people from DEC, Wang and other faltering minicomputer firms.

They proposed a customized version of MS-DOS named NCR-DOS, which for example offered support for switching the CPU between 6, 8 or 10 MHz speeds.

In addition, NCR's expertise in this field led the company to contract with the U.S. military to support the Eagle Cash program with customized ATMs.

Starting in 2015, the SelfServ series was updated with new design language (called MFR or Multi-Function Refresh), modernizing the look of the product line.

The company outlined its reasons for the spin-off in an Information Statement sent to its stockholders, which cited, in addition to "changes in customer needs" and "need for focused management time and attention", the following: The newly renamed NCR commissioned the renowned graphic designer Saul Bass to design its new logo and corporate identity as one of his final projects before his death in April 1996, and subsequently re-emerged as a stand-alone company on January 1, 1997.

[36] One of NCR's first significant acquisitions after becoming independent from AT&T came in July 1997, when it purchased Compris Technologies, a privately held company in Kennesaw, Georgia that produced software for restaurant chains.

In 2000, NCR acquired customer relationship management provider Ceres Integrated Solutions and services company 4Front Technologies.

[39] Early on in his new role, Hurd made changes in order to cut costs, including layoffs and converting an executive parking lot into an ATM training center.

Within his first year as CEO, the company's stock doubled and NCR became a market leader in ultra high-end data-warehousing software.

[36] On January 11, 2007, NCR announced plans to restructure its entire ATM manufacturing operations, with 650 jobs at its Dundee plant being cut.

In 2009, the Dundee manufacturing facility was closed, along with plants in São Paulo and Budapest, citing global economic conditions.

In August 2012, the company was hit with charges of avoiding U.S. economic sanctions against Syria, greatly affecting its stock price.

[48] In February 2013, NCR completed its acquisition of Retalix (NASDAQ: RTLX), a provider of retail software and services, for approximately $650 million in cash.

[49] In January 2014, NCR completed its acquisition of Digital Insight Corporation, a provider of online and mobile banking to mid-market financial institutions, from equity firm Thoma Bravo, LLC for $1.65 billion in cash.

[58][59] On August 6, 2024, NCR Voyix announced a definitive agreement to sell its cloud-based digital banking business to Veritas Capital for $2.45 Billion.

[60] NCR's R&D activity is split between its three major centers in Atlanta (retail); Dundee, Scotland (financial industry); and Waterloo, Ontario.

It also has R&D centers in Beijing; Cebu, Philippines; Belgrade, Serbia; Banja Luka, Bosnia and Herzegovina and Puducherry Chengalpattu and Hyderabad, India.