The National Public Complaints and Proposals Administration (Chinese: 国家信访局) is a deputy-cabinet level agency directly under the State Council of China.
The office is responsible for hearing public complaints and proposals against various levels of government agencies nationwide.
It is under the leadership of the Social Work Department of the Chinese Communist Party Central Committee since March 2023.
In 1977, the Bureau of Letters and Calls (Chinese: 中央办公厅信访局) was founded under the CCP General Office in order to overhaul the petitioning system of China.
[1][2] This was followed by the establishment of the Bureau of Letters and Calls of the General Office of the State Council (Chinese: 国务院办公厅信访局) in 1980.