[4] In March 2020, NRAI asked 5 lakh restaurants to shut down during the COVID-19 pandemic in India.

[6][7] In May 2020, NRAI launched an app to protect Indian restaurants and the food industry.

[8] Later, NRAI supported homeless people by feeding them meals.

[2] NRAI and Zomato clashed due to its Gold Membership in the food delivery business also.

Due to this, NRAI advised restaurants and cloud kitchens to not fall for gimmicks and offer quality food at the right price.