[2] Neath Canalside served the Rhondda and Swansea Bay Railway services until they ended in 1963.

Neath General also acted as the western passenger terminus of the Vale of Neath Railway for most of its life - trains running from here to Pontypool Road via Aberdare and Crumlin High Level via a connecting curve at the west end of the station.

Other amenities provided in the main building on platform 2 include a buffet, waiting room, pay phone and toilets.

Step-free access is available to the eastbound platform at all times and to the opposite side via a foot crossing when the station is staffed.

[citation needed] The station is served by Great Western Railway services between London Paddington and Swansea.