[7] The area mainly consisted of huge acres of cultivable lands and water bodies, which was acquired and developed in a planned manner.

The process of investing in residential and industrial facilities and infrastructural development of the area was mainly started under the leadership of the then Chief Minister of West Bengal, Jyoti Basu in the late 1990s.

The township of New Town is divided into Action Area I, II, III and a Central Business District.

HIDCO installed the geographic information system (GIS) to integrate the database on the number of house owners, property tax, mutation, building construction etc.

Growing number of tech parks makes New Town a preferred destination for IT and ITes in East India.

Several Information Technology majors are operational like Ericsson, Accenture, Capgemini, Tech Mahindra, ITC Infotech, Mindtree, Adani Labs, British Telecom, TCS, Wipro, Infosys, Cognizant etc.

The administration is headed by a chairman, exercising authority over a member secretary and chief executive officer, who in turn oversee various specific committees, set up to implement various duties.

State-owned Bharat Sanchar Nigam Limited (BSNL), as well as private enterprises, among them Vodafone, Bharti Airtel, Idea Cellular and Reliance Jio, are the leading telephone and cell phone service providers in the city.

[23]: 25–26 : 179  Kolkata being the first city in India to have cell phone and 4G connectivity, the GSM and CDMA cellular coverage is extensive in New Town.

[24][25] Although the NKDA had been tasked with carrying out civic functions within Newtown, the township continued to fall under the jurisdiction of the "Jyangra-Hatiara no II block" Panchayat for the purpose of polls to the rural local self-governing body.

The Forum, in this end, launched a campaign to boycott the polls - they put up hoardings and banners, blocked a few roads and even collected signatures of 12,000 voters in support of the cause.

[22] Some of the educational and training institutes that are setting up their campuses in New Town: For the children, to study up to the 12th standard, New Town also houses many schools: AIFF National Center of Excellence is a "state of art" football complex which includes India's first ever roof top pitch.