A subsidiary of Keolis Downer, it operates bus, ferry and light rail services under contract to Transport for NSW.

In November 2015, the Government of New South Wales announced its intention to contract out the operation of Newcastle Buses & Ferries services to the private sector.

[3][4] In December 2016, a ten-year contract was awarded to Keolis Downer effective from 1 July 2017.

[10] Newcastle Transport commenced operations with a fleet of 172 MAN, Mercedes-Benz and Volvo buses.

[12] Newcastle Transport operates a passenger ferry service that takes five minutes to cross the Hunter River between Queens Wharf and Stockton.