As of 2015, the product includes newspapers from Azerbaijan, Canada, China, Denmark, France, Germany, Ireland, Jamaica, Japan, Kazakhstan, Kyrgyzstan, South Africa, Tajikistan, Turkmenistan, the United Kingdom, the United States, the U.S. Virgin Islands, and Uzbekistan.

The digitized newspapers that are currently available and OCR'd represent a fraction of the 150 million pages of historical documents that Heritage Microfilm maintains in its microform archive.

[4][5] A reviewer in 2004 observed that at the time the archive had some errors with year dates,[6] in June 2014, The Iowa Attorney General’s Office opened an investigation after complaints about deceptive and misleading practices that include charging subscribers for involuntary donations to a charity,[7] and on August 1, 2014, Newspaper Archive, Inc. had a rating of F from Better Business Bureau.

[8] The website was brought down for two days in June 2008 by the Iowa Flood of 2008, which cut power to its data center in Cedar Rapids.

As a part of the acquisition, new owner Charles Thayne Capital went on to name former Ancestry.com executive, Kendall Hulet, as CEO of the platform.